HumanConnect Services

Privacy policy

Draft — not yet reviewed by a lawyer.

This policy is a draft prepared for review. It has not yet been checked by a qualified legal adviser and should not be relied upon as final.

Privacy Policy

Last updated: 4 September 2026

This Privacy Policy explains how HumanConnect Services (OPC) Private Limited collects, uses, stores and protects personal data when you visit or use humanconnect-services.com.

We believe a privacy policy should be understandable without needing a lawyer to translate it. This policy therefore explains, in plain language, what personal data we collect, why we collect it, how we use it, how long we generally keep it, when it may be shared, and the rights available to you.

We have prepared this policy with India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 in mind, to the extent applicable and as their provisions come into force. We will update this policy as our practices or applicable legal requirements change.

1. Who we are

This website is operated by HumanConnect Services (OPC) Private Limited, a company incorporated in India under the Companies Act, 2013.

CIN: U62099UW2026OPC257229
Email: info@humanconnect-services.com

For purposes of India's data protection framework, HumanConnect Services (OPC) Private Limited may act as the Data Fiduciary in relation to personal data collected through this website, and the individual to whom the personal data relates is the Data Principal.

2. What personal data we collect

We collect only the personal data that we reasonably need for the purposes described in this policy.

Information you provide to us

If you use our contact form or otherwise contact us through this website, we may collect:

  • your name;
  • your organisation or company name, if you provide it;
  • your email address;
  • your telephone number, if you provide it; and
  • the contents of your message or enquiry.

We may also retain information contained in subsequent correspondence arising from your enquiry where it is reasonably necessary to continue or respond to the conversation.

Information collected automatically

When you visit the website, our web server may automatically record standard technical information, including:

  • your IP address;
  • the page or resource requested;
  • the date and time of the request;
  • browser and device information; and
  • other information normally contained in standard server access logs.

This information is primarily used for security, troubleshooting, maintaining the website and understanding technical problems.

We do not ask you to provide sensitive personal information through the website's contact form. Please do not send us financial account details, government identification numbers, passwords, health information or other sensitive information through the contact form unless we specifically request it through an appropriate and secure channel.

3. Why we use your personal data

We use personal data collected through this website for limited and specific purposes.

If you contact us, we use the information you provide to:

  • read and understand your enquiry;
  • respond to you;
  • communicate with you about the matter you have raised; and
  • take reasonable steps to follow up or act on your enquiry where appropriate.

We use technical and server information to:

  • keep the website secure;
  • prevent or investigate abuse, fraud, security incidents or malicious activity;
  • identify and resolve technical problems;
  • maintain and improve the operation of the website; and
  • maintain appropriate records relating to the security and functioning of our systems.

We do not use contact-form information to build behavioural profiles of visitors, make automated decisions about individuals, or sell personal data.

We do not send promotional or marketing email to people simply because they have contacted us through this website. If we introduce a separate marketing or subscription service in the future, we will explain the applicable processing and provide the required choices.

Where we rely on your consent to process personal data, we will seek that consent in an appropriate manner and for a specified purpose.

Submitting an enquiry through the website involves providing the information necessary for us to receive, understand and respond to that enquiry. Where consent is the applicable basis for processing, your submission constitutes consent to process the information for that purpose.

You may withdraw consent where consent is the basis on which we are processing your personal data by contacting us at info@humanconnect-services.com.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Withdrawal of consent may not result in immediate deletion where we have another lawful basis or legal obligation requiring us to retain particular information.

5. Cookies

The website uses limited cookies that are necessary for its operation and security.

Laravel session cookie

The website may use a cookie named laravel-session to maintain your session while you move between pages and interact with the website.

XSRF-TOKEN cookie

The website may use a cookie named XSRF-TOKEN as a security measure to help protect forms against unauthorised or fraudulent submissions.

These cookies are first-party cookies used for the operation and security of the website. They do not contain your name, email address or the contents of information submitted through the contact form.

They are designed to expire after approximately two hours.

We do not use advertising cookies on this website.

Website analytics

We use Cloudflare Web Analytics to understand aggregate website usage, such as the number of visitors or page views.

Cloudflare Web Analytics is designed to operate without placing analytics cookies on visitors' devices. We use the resulting information to understand how the website is being used and to improve its content and operation. We do not use this analytics information to create individual visitor profiles or track you across unrelated websites.

If our analytics or tracking practices change in a way that involves additional cookies or similar technologies requiring consent, we will update this policy and provide the applicable choices before using them where required by law.

6. Who we share personal data with

We do not sell your personal data.

We do not share personal data collected through this website with third parties for their own independent marketing purposes.

We may use trusted service providers to operate our website, hosting, email, security, analytics and related infrastructure. Where such providers process personal data on our behalf, they are expected to process it only for the relevant services and in accordance with our instructions and applicable requirements.

Depending on how the website and our systems are configured from time to time, service providers may process personal data in locations outside India. Where applicable, we will take the measures required under applicable law in relation to such processing or transfer.

We may also disclose personal data where reasonably necessary:

  • to comply with a legal obligation;
  • in response to a lawful order, direction or request from a court, regulator or government authority;
  • to prevent, detect or investigate fraud, abuse, security incidents or unlawful activity;
  • to protect our rights, property or safety, or that of others; or
  • where disclosure is otherwise permitted or required by applicable law.

7. How long we keep personal data

We do not keep personal data indefinitely.

Contact enquiries and related correspondence are generally retained for up to 24 months from the date of the enquiry. Where the matter is clearly concluded earlier and there is no continuing reason to retain the information, we may delete it sooner.

We may retain information for a longer period where reasonably necessary for:

  • compliance with a legal or regulatory obligation;
  • establishing, exercising or defending legal claims;
  • resolving a dispute;
  • preventing fraud or abuse;
  • maintaining necessary business records; or
  • another purpose permitted or required under applicable law.

When personal data is no longer required for the purpose for which it was collected, or for any other lawful retention purpose, we will delete it or otherwise dispose of it securely.

8. Your rights

Subject to applicable law and any conditions or limitations prescribed under it, you may have rights in relation to your personal data, including the right to:

  • obtain information about the personal data we hold about you and how it is being processed;
  • request correction of inaccurate or misleading personal data;
  • request completion or updating of incomplete or outdated personal data;
  • request erasure of personal data where it is no longer required for the purpose for which it was collected, subject to lawful retention requirements;
  • withdraw consent where processing is based on consent;
  • nominate another individual to exercise your rights in circumstances permitted by law; and
  • raise a grievance regarding our handling of your personal data.

The exact manner, scope and availability of these rights may depend on the provisions of applicable law and the date on which those provisions are in force.

To exercise a right or make a request, contact us at info@humanconnect-services.com.

Please provide enough information for us to understand your request and, where reasonably necessary, verify your identity so that we do not disclose or alter personal data belonging to someone else.

We will process and respond to requests within the period required by applicable law.

We will not charge a fee for ordinary requests unless applicable law permits a charge or a request is manifestly excessive or otherwise requires special handling.

9. Grievances and complaints

If you have a concern about how we have handled your personal data, we encourage you to contact us first so that we can investigate and try to resolve it.

Please email info@humanconnect-services.com with "Data Grievance" as the subject line and briefly describe the issue.

We will acknowledge and address the grievance within the period prescribed by applicable law.

Where the applicable data protection framework provides for escalation to the Data Protection Board of India, you may approach the Board after using the grievance mechanism available with us, as required by law.

10. Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, misuse or destruction.

The website is served over an encrypted connection where supported. Access to enquiry information and related systems is restricted to persons who need access for legitimate business purposes.

No website, internet transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable steps appropriate to the nature of the information we process.

Where applicable law requires us to notify you or a competent authority of a personal data breach, we will make the required notifications in accordance with the applicable requirements.

11. Children

This website is intended primarily for adults, professionals, organisations and institutions.

We do not knowingly seek to collect personal data directly from children through this website.

Where services provided by HumanConnect Services (OPC) Private Limited involve children or students, any collection or processing of their personal data will be governed by the arrangements and safeguards applicable to that particular service, engagement or institution and not merely by the general contact form on this website.

If you believe that a child has provided personal data to us through this website without appropriate authorisation, please contact us at info@humanconnect-services.com.

12. Third-party websites and services

This website may contain links to websites or services operated by third parties.

If you follow a third-party link, that third party's own privacy policy and terms will apply. We are not responsible for the privacy practices, security or content of third-party websites or services.

You should review the privacy policy of any third-party website before providing it with personal data.

13. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, data-processing practices or applicable legal requirements change.

The "Last updated" date at the top of this page will indicate when the policy was most recently revised.

Where a change materially affects how we process personal data already collected from you, we will take reasonable steps to provide any notice required by applicable law.

14. How to contact us

If you have any questions about this Privacy Policy, wish to exercise a data protection right, or have a data-related grievance, please contact us:

HumanConnect Services (OPC) Private Limited
CIN: U62099UW2026OPC257229
Email: info@humanconnect-services.com