Payment Policy - HumanConnect Services

Payment Policy

Effective Date: 4 September 2026
Last Updated: 4 September 2026

This Payment Policy (“Policy”) explains how payment-related matters are handled in connection with HumanConnect-services.com (the “Website”).

The Website is operated by HumanConnect Services (OPC) Private Limited, a company incorporated in India under the Companies Act, 2013 (“HumanConnect”, “we”, “us” or “our”).

CIN: U62099UW2026OPC257229
Email: info@humanconnect-services.com

1. Current Status of Payments

At present, HumanConnect-services.com is an informational and corporate website and does not provide a facility for users to purchase products or services or make payments through the Website.

Accordingly, there is currently no payment checkout, payment gateway or online payment facility available through this Website.

Nothing on the Website should be interpreted as an invitation or requirement to make a payment unless a specific payment facility and applicable terms are expressly provided.

2. Future Paid Services

HumanConnect may introduce paid services, products, programmes, subscriptions or other offerings in the future.

Where a paid offering is introduced, the applicable payment terms will be made available to the relevant user before the user is required to make a payment.

Such terms may include, as applicable:

the price or applicable fees;
applicable taxes and charges;
accepted payment methods;
payment processing arrangements;
billing and invoicing terms;
cancellation and rescheduling provisions;
refund and credit provisions;
applicable validity periods;
service-specific conditions; and
any other terms relevant to the particular offering.

The terms applicable to a particular transaction will be communicated through the relevant platform, service page, order process, agreement or other appropriate channel.

3. Service-Specific Payment Terms

Certain HumanConnect services or initiatives may be offered through separate websites, platforms, applications or other channels.

Where a service has its own payment, cancellation, refund, invoicing or related policy, that policy will apply to the relevant service or transaction.

These Website-level Terms do not replace or override service-specific payment terms that have been expressly provided to a user.

4. Prices and Taxes

Where prices or fees are published for any future offering, the applicable price and treatment of taxes will be clearly indicated in the relevant service or transaction flow, subject to applicable law.

Unless expressly stated otherwise, the applicable taxes, statutory charges or other amounts required by law may be payable in addition to the stated price.

Where a displayed price is stated to be inclusive of applicable taxes or charges, the relevant transaction documentation will reflect the applicable treatment.

5. Payment Processing

Where online payments are introduced, payments may be processed through third-party payment gateways, banks, payment processors or other authorised service providers.

The availability of particular payment methods may depend on the relevant service, transaction, location, payment provider and other applicable factors.

Payment processing may also be subject to the terms, conditions and privacy policies of the relevant payment service provider.

HumanConnect does not control the internal systems or security practices of third-party payment providers, although we will take reasonable steps to work with reputable and appropriate service providers where payment facilities are offered.

6. Payment Confirmation

Where a payment facility is introduced, a payment will be considered successfully completed only after confirmation is received through the applicable payment system or otherwise confirmed by HumanConnect.

A transaction may not be considered complete merely because an amount has been debited from a user's bank account, card or other payment instrument.

Where a payment is unsuccessful, reversed, declined or remains unconfirmed, the relevant service may not be activated or provided until the payment status has been appropriately resolved.

7. Failed, Reversed or Duplicate Payments

Where payment facilities are available, technical issues or payment-provider processes may occasionally result in failed, delayed, reversed or duplicate payment attempts.

If an amount has been debited but the corresponding transaction has not been successfully recorded or completed, the matter may be subject to verification with the relevant payment provider.

Where a duplicate or otherwise erroneous payment is confirmed, HumanConnect will handle the matter in accordance with the applicable service-specific payment and refund terms and applicable law.

8. Refunds and Cancellations

Because the Website does not currently process payments or sell services directly, there is currently no general refund or cancellation process applicable to transactions made through this Website.

Where HumanConnect introduces a paid service, the applicable cancellation, refund, rescheduling or credit terms will be disclosed as part of the relevant service or transaction.

Refund eligibility may vary depending on the nature of the service, the timing of cancellation, whether the service has already been delivered, applicable contractual terms and applicable law.

9. Invoices and Transaction Records

Where applicable, HumanConnect may issue invoices, receipts, payment confirmations or other transaction records in accordance with the nature of the transaction and applicable law.

The format and timing of such documents may vary depending on the service and applicable legal or tax requirements.

10. Unauthorised Payment Requests

HumanConnect will not ordinarily request users to make payments through unofficial or unauthorised channels merely to access information available on this Website.

Users should exercise caution if they receive a payment request that appears to be made on behalf of HumanConnect but is inconsistent with the payment process communicated through an official HumanConnect service or platform.

If you are uncertain about the authenticity of a payment request, please contact us at info@humanconnect-services.com before making any payment.

11. Changes to This Policy

As HumanConnect introduces new services or payment facilities, this Policy may be updated to reflect the applicable payment arrangements.

Any material changes will be reflected by updating the “Last Updated” date at the beginning of this Policy.

Where a particular service has separate payment terms, those terms will be made available to the relevant users before the applicable transaction.

12. Contact Us

If you have any questions regarding this Payment Policy or a payment-related communication that you believe may have been issued by HumanConnect, please contact:

HumanConnect Services (OPC) Private Limited
CIN: U62099UW2026OPC257229
Email: info@humanconnect-services.com